Newsletter Email Client Help

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Make sure you receive your e-mail. Follow the steps below

1. Add the domain “@mail.vresp.com” to your Address Book or Contacts in your e-mail program, to continue receiving your subscriptions in your in box!

What is an E-mail Safe Senders List?

Each e-mail program features spam filters which automatically recognize white-listed and blacklisted e-mail addresses. White-listed addresses are deemed acceptable and mail from these addresses is usually delivered to the in box without additional filtering.  Blacklisted addresses are senders from which you do not wish to receive e-mail communication from. The Safe Senders List, also commonly referred to as a White List, is a list of all e-mail addresses you would like to receive e-mail from without impediment.

Your Safe Senders List is managed by you within your e-mail program and can be easily updated based on your preferences.  By default, e-mail messages that you add to your own personal address book are considered safe and will not be re-routed to your junk e-mail folder.

How to Add an E-mail Address to Your Safe Senders List?

E-mail Account Providers

AOL 8.0+

  • Step 1 Open the e-mail
  • Step 2 Click Add Address icon
  • Step 3 Verify the sender’s contact information

AOL Webmail

  • Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
  • Step 2 Click on the New drop-down menu and select New Contact.
  • Step 3 Type the e-mail address of the new contact in the Screen Name field and click the Save button.

Earthlink

  • Step 1 Open the e-mail
  • Step 2 Click Add Sender
  • Step 3 Verify that our contact information is correct
  • Step 4 Click “Yes”

Entourage

  • Step 1 Open the e-mail
  • Step 2 Right-click the sender’s e-mail address
  • Step 3 Select Add to Address Book in the short-cut menu
  • Step 4 Verify the sender’s contact details

Gmail

  • Step 1 Open the e-mail
  • Step 2 Click on More Options in the upper right hand corner of the message.
  • Step 3 Click on Add Sender to Contacts List in the header of the e-mail
  • Step 4 A confirmation message will be displayed above the e-mail

Juno

  • Step 1 From the mail screen, click on the Address Book tab.
  • Step 2 Insert the e-mail address you would like to add.
  • Step 3 Click Quick Add

Mac Mail

  • Step 1 Open the e-mail
  • Step 2 Right-click the sender’s e-mail address
  • Step 3 Click Add to contacts in the short-cut menu
  • Step 4 Click Save and Close


Microsoft Outlook Express 6+

  • Step 1 Open the e-mail
  • Step 2 Left-click the sender icon, or right click the sender’s name
  • Step 3 Click Add to contact
  • Step 4 Click Save and close


Microsoft Outlook 2003

  • Step 1 Open the e-mail
  • Step 2 Select Actions on the toolbar
  • Step 3 Select Junk E-mail from the drop-down menu
  • Step 4 Select Add sender to Safe Senders List
  • Step 5 Verify that our contact information is correct and click Ok

Microsoft Outlook 2007

  • Step 1 Open the e-mail
  • Step 2 Click Options on the Tools menu
  • Step 3 On the Preferences tab, under E-mail, click Junk E-mail
  • Step 4 Select Safe Senders or Safe Recipients tab and click add
  • Step 5 Enter the e-mail address of the contact and click Ok

Mozilla Thunderbird

  • Step 1 Click the Address book button
  • Step 2 Make sure the Personal Address Book is highlighted
  • Step 3 Click the New Card button
  • Step 4 Under the Contact tab, copy and paste our address and click ok

MSN Hotmail (Classic)

  • Step 1 Open the e-mail
  • Step 2 Click Save Address in the menu bar.
  • Step 3 Verify that our contact information is correct
  • Step 3 Click OK on the next screen.

Window Live Hotmail
Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.

  • Step 1 Open the e-mail
  • Step 2 Click on the Mark as Safe link

Yahoo! Mail

  • Step 1 Open the e-mail
  • Step 2 Select the Add to Address Book link.
  • Step 3 Enter the e-mail address of the contact and click on Save Contact.

If you don’t see Your E-mail Provider or Client (e-mail software) above, please contact the for instructions.

2. Add “@mail.vresp.com” to Your E-mail “White List”.  Check with your ISP or corporate help desk if you do not know how to add us to the white list. More help here.